FAQ

Collapsible content

How long does shipping take?

All orders are processed within 24 hours. Orders placed on weekends or holidays will be processed the next business day.

We offer standard shipping, which typically takes 3-7 business days for delivery, depending on your location. Please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

 

How do I know if it's legit?

Rest assured, our colognes are 100% authentic. We've been selling for over a year and have thousands of satisfied customers who can attest to our product quality. To verify the authenticity of your cologne, you can check the batch number on the bottle. This number can be cross-referenced with the manufacturer's database to confirm its legitimacy. We take pride in offering genuine fragrances and providing an exceptional experience for our valued customers.

Do you take refunds?

At EMNT SCENTS, we are committed to providing you with the highest quality products. Due to the nature of our products, we do not accept returns or offer refunds. All sales are final.

Please contact our customer service team if you have any questions or concerns about your purchase. We are here to help!

What are Notes?

Fragrances are composed of various distinct scents, known as "notes," which are layered to create a unique profile. These notes are categorized into top notes, which provide the initial impression, middle notes that form the core of the scent, and base notes that offer lasting depth.

What are Testers?

Testers are typically more affordable than their boxed counterparts and are a fantastic option if you don't mind forgoing the fancy packaging. These testers are genuine and fully filled, just like the original fragrances, but are intended for use as store samples. They usually come in a plain white box and might not include a cap or box. Opting for testers can lead to significant savings!