Shipping Policy

At EMNT SCENTS, we are committed to ensuring that your orders are delivered promptly and securely. Below are the details of our shipping policy:

Processing Time:

  • All orders are processed within 24 hours. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time:

  • We offer standard shipping, which typically takes 3-7 business days for delivery, depending on your location. Please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

Shipping Rates:

  • Shipping rates are calculated at checkout based on your location and the size of your order. We offer competitive shipping rates to ensure you receive the best value.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment online.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete to avoid any delays. We are not responsible for orders shipped to incorrect addresses provided by the customer.

International Shipping:

  • At this time, we only offer shipping within the United States. We are working on expanding our shipping options to include international destinations in the future.

Lost or Damaged Packages:

  • If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

If you have any questions or concerns about your order, please do not hesitate to contact our customer service team. We are here to help and ensure you have a pleasant shopping experience with EMNT SCENTS.